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There can be no denying that 2020 has been a challenging year for many businesses and industries, ourselves included. Since the initial instruction was given by PM Boris Johnson to stay home/work from home if possible, we have had to adapt to a continually evolving marketplace; one that tested our ability to provide the level of service on which we pride ourselves. Without the dedication and adaptability of our staff, and the endless patience of our customers, we would not have successfully navi …

Although there is still much to learn, The Centres for Disease Control and Prevention state that “Current evidence suggests SARS-CoV-2 [the novel coronavirus that causes COVID-19] may remain viable for hours to days on surfaces made from a variety of materials” (2020). Therefore, whilst good hand hygiene practice is crucial to stopping the spread, so to are effective surface cleaning methods. With many businesses returning to work, including non-essential retailers, and some schools …

With the development of new routines, both by ourselves and those that we depend on to provide a service, the operational status of SOHO Commercial has stabilised. However, the necessity for staff to work from home and follow social distancing guidelines means that, despite the emergence of a “new normal”, we expect delays in the shipping of goods to continue. We would like to thank all of our customers for their patience, loyalty and support in recent weeks as we sought solutions that wo …

As part of our continued attempt to keep customers updated on the status of operational services throughout the COVID-19 pandemic, we have provided regular blog posts that detail the impact of the pandemic on our ability to supply goods. However, as the weeks have passed, we’ve noticed that couriers and businesses – ourselves included – have settled into a routine that has lead to the development of an operational status quo. As a result, we have taken the decision to reduce the frequenc …

We hope that all of our customers had a good Easter break. In a bid to keep you all informed on the current operational status of SOHO Commercial, we present the latest blog post containing all current news regarding communication, shipping and collections. If, upon reading this, you have any questions regarding orders, please contact your sales representative directly or email the central email address at sales@sohocommercial.com Communication All staff are handling calls while work …

As Covid-19 continues to impact the operational functionalities of businesses across the UK, and Easter adds extra delays to the shipping of goods, we feel that it is our duty to ensure all customers have the most up to date information regarding our status. Therefore, we ask that you all continue to read the update below.CommunicationAll staff will continue to handle calls until the close of business today, with lines reopening again on Tuesday 13 April at 9am. Due to the Easter break, we …

As Covid-19 continues to impact the operational functionalities of businesses across the UK, we feel that it is our duty as a considerate supplier of essential goods to continue updating customers on our operational status. For all the latest information, please read below.CommunicationAll staff continue to handle calls while working from home. Due to the volume of calls we are receiving, delays are likely. If you are unable to get through on the telephone, we recommend sending an email t …

As part of our continued attempt to keep customers updated on the status of operational services throughout the Covid-19 pandemic, please read the latest information below.CommunicationAll staff are now able to handle calls while working from home. However, due to the high volumes of calls being received, delays are still likely. If you are unable to get through on the telephone, we recommend sending an email to your sales representative, or to sales@sohocommercial.com.CollectionsStrict, …

As the Covid-19 pandemic continues to affect business operations across the world, SOHO Commercial would like to update you on our response to the situation, what this means for the service we provide, and how this will affect the customer.Communication Over the weekend, our I.T. support team successfully completed the work necessary for all staff to handle calls while working from home. Whilst this is good news, we still expect some delays to calls being answered. We apologise for the in …

In an ever changing situation that has affected businesses globally, we understand your concerns regarding Covid-19 and the impact it may have on our ability to ship products from our distribution centre. In a bid to allay any fears or concerns regarding our operation and expedition of orders, we would like to update you with the latest information on how our service is being impacted by Covid-19 and Government advice.Communication Our I.T. Support team have been working extremely hard …